Privacy Policy
Last Updated: 2025-07-06
Easy PDF ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Easy PDF mobile and desktop applications, websites, and related services (collectively, the "Service").
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms herein, please do not use the Service.
1. Information We Collect
1.1 Information You Provide Directly
- PDF and Document Content – When you create, open, edit, sign, or otherwise manipulate PDF files via the Service, the files themselves remain stored locally on your device unless you explicitly choose to upload them to third-party cloud services.
- Chat with PDF Requests – If you use the optional ChatPDF feature, we securely transmit the necessary portions of your document and your chat prompts to the ChatPDF API provider in order to generate AI-powered responses.
- Support or Feedback – If you contact us for support or provide feedback, we may collect your name, email address, and any other information you voluntarily provide.
1.2 Information Collected Automatically
- Usage Data – We gather non-identifying technical information about how you interact with the Service (e.g., feature usage, crash logs, in-app events). This data helps us improve app stability and usability.
- Device Information – Such as device model, operating-system version, unique device identifiers, language settings, and time zone.
- Permissions – The app may request access to storage, camera, or photo library to provide core PDF functionality. Permission statuses are stored locally and are not transmitted to our servers.
1.3 Information from Third-Party Services
If you connect or interact with third-party services (e.g., ChatPDF), we may receive information about you from those services according to their privacy practices.
2. How We Use Your Information
- Provide, operate, and maintain the Service;
- Process your PDF files and generate requested outputs (e.g., merged files, compressed documents);
- Facilitate the Chat with PDF feature by forwarding relevant content to ChatPDF and returning AI responses to you;
- Understand and analyze usage trends, monitor performance, and enhance the Service;
- Respond to comments, questions, and provide user support;
- Send you technical notices, updates, security alerts, or administrative messages;
- Detect, prevent, and address technical issues or misuse.
3. Legal Bases for Processing (EU/EEA Users)
- Contractual Necessity – To provide the Service you have requested;
- Legitimate Interests – To improve and secure the Service;
- Consent – For processing activities that require consent (e.g., analytics, marketing);
- Legal Obligations – To comply with applicable laws.
4. Sharing of Information
We do not sell or rent your personal information. We share information only in the following circumstances:
- Service Providers – We may share limited information with vendors performing services for us, such as hosting, analytics, or customer support, subject to strict confidentiality obligations.
- ChatPDF API Provider – When you invoke the Chat with PDF feature, we transmit relevant document excerpts and prompts solely to generate AI responses.
- Legal Requirements – We may disclose information if required to do so by law or in response to valid legal requests.
- Business Transfers – In connection with a merger, acquisition, or asset sale, your information may be transferred as permitted by law.
- With Your Consent – We may share information for any other purpose disclosed to you at the time of collection with your consent.
5. Data Retention
- Local Storage – PDF files processed by Easy PDF remain on your device unless you delete them. We do not automatically back up your documents to our servers.
- ChatPDF Content – Document excerpts sent to the ChatPDF API are retained by the third-party provider per their retention policy. We do not store copies of your documents on our servers.
- Usage Logs – Non-identifying usage data is retained only as long as necessary for analytics and app improvement.
6. Data Security
We employ industry-standard administrative, technical, and physical safeguards designed to protect the information we hold. However, no security system is impenetrable, and we cannot guarantee absolute security.
7. Your Choices and Rights
- Permissions – You may revoke storage, camera, or other permissions in your device settings at any time.
- Analytics Opt-Out – Where applicable, you can opt out of analytics collection via in-app settings.
- Access, Correction, Deletion – Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of personal information we hold about you. Contact us using the details below.
- Withdrawal of Consent – Where processing is based on consent, you may withdraw consent at any time without affecting the legality of processing conducted prior to withdrawal.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These locations may have data-protection rules different from those of your country. We take appropriate measures to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or on our website and updating the "Last Updated" date above. Continued use of the Service after any modification constitutes acceptance of the new Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: easypdfapp@gmail.com
- Phone: +92 3110372326